Is your venue accessible and inclusive?

This resource was inspired by personal experience. I’ve had to make sure that when I meet my friend, who uses a wheelchair, they don’t face unnecessary barriers when we're out together. Time and time again, we’ve encountered venues that claimed to be accessible but didn’t take into account the full scope of accessibility needs. After navigating these challenges, I realized how important it is to ask the right questions, even when a venue says it’s accessible. I hope this guide will help others plan events with thoughtfulness and ensure that no one is left behind.

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Key Questions to Ask About Venue Accessibility:

1. Entrance Accessibility:

• Are there any steps to enter the building or event space?

• Is there a ramp or elevator available as an alternative to stairs?

• Is the entrance door wide enough for a wheelchair or mobility device? Does it have an automatic door opener?

2. Table and Seating Arrangements:

• Are there regular-height tables available for those using wheelchairs or mobility aids?

• Are there seating options for individuals who may need to sit or rest?

• Can seating arrangements be adjusted to accommodate attendees with mobility aids?

3. Washroom Accessibility:

• Is the washroom on the main level, or are there stairs leading to it?

• Is there a large accessible stall available?

• Does the door to the accessible stall open in or out, and is there sufficient space inside for easy maneuverability?

• Are grab bars installed in the accessible stall for support?

• Is there a sink at an accessible height, with easy-to-use faucets?

4. Pathways and Navigation:

• Are the hallways and pathways within the venue wide enough for wheelchairs and mobility devices to navigate?

• Are any areas of the venue difficult to reach due to uneven surfaces, steps, or narrow spaces?

• Are the floors slip-resistant, and is there adequate lighting to support those with visual impairments?

5. Elevator or Lift Access:

• If the event space is on an upper floor, is there a working elevator or lift available?

• Does the elevator have large enough buttons, Braille labels, and audible signals?

6. Accessible Parking and Transportation:

• Is accessible parking available near the entrance of the venue?

• Are there clear and visible signs directing attendees to accessible parking?

• Is the venue easily accessible by public transportation, and are accessible transportation options available?

7. Event Materials and Communication:

• Are event materials, such as programs or agendas, available in accessible formats (e.g., large print, Braille, or digital versions)?

• Will there be a sign language interpreter or captions available for presentations or speeches?

• Are there assistive listening devices for attendees with hearing impairments?

8. Sensory and Environmental Considerations:

• Is the venue sensory-friendly (e.g., reduced noise levels, quiet spaces for breaks)?

• Are there accommodations for individuals with service animals (e.g., designated relief areas)?

• Can the lighting be adjusted to accommodate attendees with light sensitivities?

9. Emergency Evacuation:

• Is there an accessible emergency evacuation plan in place?

• Are staff trained to assist individuals with disabilities in case of an emergency?

• Are the exits clearly marked and accessible?

10. Dietary and Medical Needs:

• Are there accessible food and beverage stations that cater to different dietary needs?

• Is there a designated area where attendees can store or access medical equipment or medications if needed?

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Tips for Inclusive Event Planning:

• Consult with individuals with disabilities during the planning process to better understand their needs and ensure the event is accessible.

• Provide information in advance: Share detailed accessibility information with attendees before the event, including parking, transportation, and venue layout.

• Be flexible and prepared: Have a plan in place to accommodate any last-minute accessibility requests or adjustments.

By taking these steps and asking the right questions, you can create an inclusive and welcoming environment where all attendees feel comfortable and supported.

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This resource reflects the importance of considering everyone’s needs when planning events, so that no one—like my friend—has to face barriers that could easily be removed with a little thought and care.